Bienvenido/a TANIA FRANCISCA ARTE Y DISEÑO, a gallery dedicated to the sale of design, art, literature and craft products. By accessing and using our website, you accept the following terms and conditions. We recommend that you read them carefully before making any purchase or using our services.

1. Acceptance of the Terms

By entering and using the website of TANIA FRANCISCA ARTE Y DISEÑO, the user, hereinafter “THE CUSTOMER,” fully and unreservedly accepts these Terms and Conditions. If you do not agree with any part of these terms, we ask you to refrain from using our platform.

2. Modifications

TANIA FRANCISCA ARTE Y DISEÑO reserves the right to modify these Terms and Conditions at any time. The modifications will take effect once they are published in this section. It is the CUSTOMER’s responsibility to review the changes periodically.

3. Accuracy of Information

THE CUSTOMER does not need to create an account to make purchases on the website. However, when placing an order, basic personal information necessary to process payment and coordinate delivery will be requested (such as name, contact number, address and email).

THE CUSTOMER agrees to provide truthful, complete and up-to-date data, and accepts that TANIA FRANCISCA ARTE Y DISEÑO will use the information provided for billing purposes and to maintain its database.

TANIA FRANCISCA ARTE Y DISEÑO is not responsible for delays, inconveniences or errors resulting from the incorrect or incomplete entry of this information.

TANIA FRANCISCA ARTE Y DISEÑO is not responsible for purchases made with stolen or unauthorized means of payment, or for the loss or misuse of content codes by THE CUSTOMER or other third parties.

4. Privacy and Data Protection

THE CUSTOMER’s personal information will be treated confidentially, in accordance with theOrganic Law on the Protection of Personal Data of Ecuador.

The data will be collected, stored and used solely for commercial, logistical and administrative purposes related to purchases made through our platform, guaranteeing their confidentiality and security. THE CUSTOMER may exercise the rights of access, rectification, updating, deletion and objection by sending a formal request to our contact email.

For more information, see our Privacy Policy.​

5. Purchase Conditions

When making a purchase, THE CUSTOMER declares that they have read and accepted the characteristics, prices and conditions of the product at the time of the transaction. All prices are subject to change without prior notice and are expressed in United States dollars.

6. Payment Methods

We accept various secure payment methods. When making a payment, THE CUSTOMER guarantees that they are the authorized holder of the means of payment used.

7. Deliveries

Deliveries will be made according to the address provided by THE CUSTOMER within the coverage areas. Delivery times may vary according to availability, location and logistical conditions.

8. Changes and Returns

Returns are not accepted once the product has left the gallery.

Because our products are unique pieces or limited editions, returns are not allowed under any circumstances once they have been delivered. Changes will be accepted only in exceptional cases of evident manufacturing defects, reported within the first 48 hours after receipt of the product, and after evaluation.

9. Limitation of Liability

TANIA FRANCISCA ARTE Y DISEÑO will not be responsible for interruptions in the website service, technical errors, system outages or other factors beyond our control.

10. Intellectual Property

All content on the website, including texts, images, logos, trademarks and designs, is the intellectual property of TANIA FRANCISCA ARTE Y DISEÑO AND EACH OF THE ARTISTS, DESIGNERS AND ARTISANS WHO ARE PART OF THE GALLERY. Their reproduction, distribution or use without express authorization is strictly prohibited, as they are protected by the applicable intellectual property laws and other laws, including, among others, copyright law.

11. Jurisdiction and Applicable Law

These Terms and Conditions are governed by the laws of the Republic of Ecuador. Any dispute will be resolved before the competent courts of the city ofCuenca, the parties waiving any other jurisdiction that might correspond to them.

12. Use of Cookies

TANIA FRANCISCA ARTE Y DISEÑO uses its own and third-party cookies on its website in order to improve THE CUSTOMER’s browsing experience, as well as for statistical and analytical purposes. Cookies make it possible to remember preferences, facilitate the purchase process and better understand browsing behavior on our platform.

By continuing to browse our website, THE CUSTOMER accepts the use of cookies in accordance with our Cookie Policy. At any time, THE CUSTOMER may change the browser settings to block or delete cookies; however, this may affect the proper functioning of the site and limit access to certain services.